Usually I am writing detailed blogs about China Sourcing. But not this time. It is time to take a break from China Sourcing and celebrate life. One of the perks of being in China for over 10 years now is having the privilege of participating, in a small way, in the lives of my staff and friends in China. As … Read More
I get asked quite often; “How can you guarantee that my order from China will be perfect?” I usually say that we have procedures and a process to work through quality issues. There is a whole list of things we do including the development of a check lists, photos and video confirmation and third party materials testing just to name a few. But what I don’t talk too much about is what else we are doing behind the scenes to increase accountability on the China side and both sides for that matter. It is something we do to make our job so much easier in China but it dawns on me that maybe I should be bragging (just a little) about our accountability effort and how it saves time, money and benefits all three parties. (Our client, the factory in China and us- Avela Corporation
So what does business transparency have to do with Sourcing in China? I will get to that in a minute, but let me set the stage.
As the transparency movement drives businesses to be more open about their products and services, it is becoming routine to expect full disclosure on the who, what, when, where and how our products and services offered. It has gone way beyond “features and benefits”, and now with instant tools like FaceBook and Twitter just to name a few, we are at the instantaneous mercy of the fingertips of our customers.
I was thinking about my job and what it really represents. It struck me that sourcing products and services in China is all about change and I am really a change agent. I guess that is why I only deal with top executives as change is too difficult to power up from the bottom. Powering change from the top down is where change is most likely to occur. And change seams like such a natural process, but I know from personal experience that it can be seam painful.