China Sourcing and Accountability.

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I get asked quite often; “How can you guarantee that my order from China will be perfect?” I usually say that we have procedures and a process to work through quality issues. There is a whole list of things we do including the development of a check lists, photos and video confirmation and third party materials testing just to name a few. But what I don’t talk too much about is what else we are doing behind the scenes to increase accountability on the China side and both sides for that matter. It is something we do to make our job so much easier in China but it dawns on me that maybe I should be bragging (just a little) about our accountability effort and how it saves time, money and benefits all three parties. (Our client, the factory in China and us- Avela Corporation

I am not the Hammer and you are not the Nail- Relationship Sourcing in China

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There are tons of articles and books on the do’s and don’t of etiquette and culture in China. Everyone who wants to do business in China should have this basic understanding. But once you are past these formalities and want to develop a long term relationship, the foundation I like to build on is “I am not the hammer and you are not the nail”