Well usually my mind is on all things China. China Sourcing of products and services is all I think about. But at this time in the holiday season, I like to take a break from sourcing and think about what is most important this time of year. And of course that is family. The latest addition to our family is my daughter-in-law … Read More
I get asked quite often; “How can you guarantee that my order from China will be perfect?” I usually say that we have procedures and a process to work through quality issues. There is a whole list of things we do including the development of a check lists, photos and video confirmation and third party materials testing just to name a few. But what I don’t talk too much about is what else we are doing behind the scenes to increase accountability on the China side and both sides for that matter. It is something we do to make our job so much easier in China but it dawns on me that maybe I should be bragging (just a little) about our accountability effort and how it saves time, money and benefits all three parties. (Our client, the factory in China and us- Avela Corporation
There are tons of articles and books on the do’s and don’t of etiquette and culture in China. Everyone who wants to do business in China should have this basic understanding. But once you are past these formalities and want to develop a long term relationship, the foundation I like to build on is “I am not the hammer and you are not the nail”
So what does business transparency have to do with Sourcing in China? I will get to that in a minute, but let me set the stage.
As the transparency movement drives businesses to be more open about their products and services, it is becoming routine to expect full disclosure on the who, what, when, where and how our products and services offered. It has gone way beyond “features and benefits”, and now with instant tools like FaceBook and Twitter just to name a few, we are at the instantaneous mercy of the fingertips of our customers.
But as it relates to sourcing products and services in China, our meaning is a bit more literal. We have feet on the ground. We have people in China. We have an established presence. This does not mean “I know a guy” or “we have contacts” in China. So what are the advantages of feet on the ground? Here are just five.
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